Privacy Policy

At باور كيميكال (pwrchemical.com), accessible from Cairo, Egypt, protecting the privacy and commercial confidentiality of our clients and website visitors is a top priority.

1. Information We Collect

When you place an order or create an account, we collect necessary commercial details including your name, company/organization name, shipping address, email address, phone number, and Tax ID (for corporate invoicing).

2. How We Use Your Information

• To process and deliver your chemical orders safely.
• To issue tax invoices and batch-specific Certificates of Analysis (COA).
• To provide order tracking updates via SMS or WhatsApp.
• To respond to customer support and technical inquiries.

3. Data Protection & Payment Security

Power Chemical does not store or process your credit card or payment credentials. All online card transactions are processed securely through Paymob, a PCI-DSS certified payment gateway operating under the supervision of the Central Bank of Egypt.

4. Third-Party Sharing

We do not sell, rent, or trade your personal or business data to third parties. Information is shared only with verified logistics partners solely for order delivery purposes.

5. Contact Us Regarding Your Data

If you have any questions regarding our privacy practices, please contact us at info@pwrchemical.com or via phone at +20 111 736 6722.