{"id":9575,"date":"2026-08-11T15:41:43","date_gmt":"2026-08-11T15:41:43","guid":{"rendered":"https:\/\/pwrchemical.com\/?page_id=9575"},"modified":"2026-08-11T15:41:43","modified_gmt":"2026-08-11T15:41:43","slug":"shipping-refund-policy-2","status":"publish","type":"page","link":"https:\/\/pwrchemical.com\/ar\/shipping-refund-policy-2\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f"},"content":{"rendered":"<!-- SHIPPING & REFUND POLICY - POWER CHEMICAL -->\n\n<h1>Shipping &#038; Refund Policy<\/h1>\n\n<h2>1. Order Delivery Timelines &#038; Shipping Rates<\/h2>\n<p>Power Chemical operates a dedicated logistics fleet specialized in the safe transport of liquids, reagents, and raw materials:<\/p>\n<ul>\n  <li><strong>Cairo &#038; Giza Governorates:<\/strong> Express Delivery ranging from <strong>1 hour up to 1 business day<\/strong>.<\/li>\n  <li><strong>All Other Egyptian Governorates:<\/strong> Delivered within <strong>1 to 3 business days<\/strong>.<\/li>\n<\/ul>\n\n<h2>2. Specialized Hazardous &#038; Liquid Transport Protocols<\/h2>\n<p>To ensure public safety and environmental protection, hazardous chemicals, concentrated acids, and volatile solvents are delivered using dedicated company vehicles compliant with Egyptian transport regulations. Free pickup is also available at our Quwaysna facility for bulk factory orders.<\/p>\n\n<h2>3. Payment Methods Accepted<\/h2>\n<p>We provide secure, flexible payment gateways to accommodate both retail and corporate procurement:<\/p>\n<ul>\n  <li><strong>Cash on Delivery (COD):<\/strong> Available for standard retail orders across Egypt.<\/li>\n  <li><strong>Electronic Wallets (\u0627\u0644\u0645\u062d\u0627\u0641\u0638 \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629):<\/strong> Vodafone Cash, Etisalat Cash, Orange Cash, and WE Pay.<\/li>\n  <li><strong>Credit &#038; Debit Cards (Paymob):<\/strong> Secure online payments via Visa and MasterCard.<\/li>\n  <li><strong>Direct Bank Transfers:<\/strong> Official corporate account details provided upon invoice request.<\/li>\n<\/ul>\n\n<h2>4. Returns &#038; Replacement Policy<\/h2>\n<p>Due to safety regulations regarding chemical integrity, returns are handled under strict guidelines:<\/p>\n<ul>\n  <li><strong>14-Day Return Window:<\/strong> Eligible items may be returned within 14 days of delivery.<\/li>\n  <li><strong>Condition for Return:<\/strong> Chemical containers must be completely unopened, with factory seals, labels, and batch numbers 100% intact.<\/li>\n  <li><strong>Damaged or Mismatched Goods:<\/strong> If an item arrives damaged or does not match the provided Certificate of Analysis (COA), Power Chemical will replace the product at no additional shipping cost.<\/li>\n  <li><strong>Non-Returnable Items:<\/strong> Opened chemical containers or custom-prepared solutions cannot be returned due to safety and contamination protocols.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Shipping &#038; Refund Policy 1. Order Delivery Timelines &#038; Shipping Rates Power Chemical operates a dedicated logistics fleet specialized in the safe transport of liquids, reagents, and raw materials: Cairo &#038; Giza Governorates: Express Delivery ranging from 1 hour up to 1 business day. All Other Egyptian Governorates: Delivered within 1 to 3 business days. 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